effbis not only conducts an Intranet usability review, we ensure that the review process itself is used as a strategic management tool for your portal group. We engage sponsors and stakeholders in selecting the scenarios against which we will test for usability to ensure alignment with business priorities and involvement..
The Intranet usability review measures your portal’s ease of access to critical content and functionality against hundreds of best practices derived from our research, professional and government standards, and case studies. All deviations from best practices are documented through annotated screenshots with mock-ups of recommendations for fixing each usability flaw. Because we are not in the implementation business, nor involved in internal politics, we are in a position to provide objective analysis and actionable recommendations for measuring, managing, and improving the effectiveness of your Intranet’s usability.